Legal Information

Last Updated: [Date]

1. Acceptance of Terms

By accessing and using the Neralife website and purchasing our products, you accept and agree to be bound by the terms and provision of this agreement.

2. Age Restriction

You must be at least 21 years of age to purchase THCA products. By making a purchase, you confirm that you meet the minimum age requirement and that the purchase is legal in your jurisdiction.

3. Product Information

We strive to provide accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4. Health Disclaimers

Our products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use.

5. Limitation of Liability

Neralife shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.

Last Updated: [Date]

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

How We Use Your Information

• Process and fulfill your orders
• Communicate with you about products and services
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at privacy@neralife.com for assistance.

Processing Time

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods

• Standard Shipping (5-7 business days): $5.99
• Expedited Shipping (2-3 business days): $12.99
• Express Shipping (1-2 business days): $19.99
• Free shipping on orders over $75

Shipping Restrictions

We currently ship within the United States only. Some products may have additional shipping restrictions based on local and state laws.

Delivery Issues

If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue.

Return Window

You may return unopened products within 30 days of purchase for a full refund, minus shipping costs.

Return Conditions

• Products must be unopened and in original packaging
• Include original receipt or order confirmation
• Customer is responsible for return shipping costs
• THCA products cannot be returned once opened due to regulations

Refund Process

Refunds will be processed within 5-7 business days after we receive your returned items. Refunds will be credited to the original payment method.

Defective Products

If you receive a defective product, please contact us immediately. We will provide a prepaid return label and full refund or replacement.

Contact for Returns

Email us at returns@neralife.com or call our customer service team to initiate a return.

FDA Disclaimer

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

THCA Compliance

Our THCA products are derived from hemp and contain less than 0.3% Delta-9 THC by dry weight, making them federally compliant under the 2018 Farm Bill.

Third-Party Testing

All products undergo rigorous third-party laboratory testing for potency, pesticides, heavy metals, and microbials. Lab results are available upon request.

State Regulations

Customers are responsible for knowing their local and state laws regarding hemp-derived products. We reserve the right to refuse shipments to areas where our products may not be legal.